Privacy Policy (GDPR Compliance)
1. Personal Data and Its Collection
Access to the IberDetail website does not require you to provide personal information, except in specific situations, such as when carrying out commercial transactions or when filling out contact or quote request forms. Sending data is voluntary, although some operations may require additional information, such as tax data, where applicable.
Data collected may include:
Contact information such as name, email, telephone, address and country;
Demographic data, such as age, gender or interests (anonymized).
It is important to remember that information shared publicly on our website, such as in chats or messages, can be viewed by third parties. IberDetail does not collect data through these means.
2. Purposes of Data Use
The data you provide us is used to:
Offer and improve the services and products we provide;
Send information about promotions, campaigns or relevant news;
Conduct surveys that help us understand your opinion and improve your experience;
Ensure technical support and after-sales assistance.
Additionally, aggregated and anonymized data may be analyzed internally to develop marketing strategies and statistical reports.
3. Information Protection and Security
IberDetail adopts several measures to protect your data, including the use of encryption technology, access monitoring and strict internal control procedures. In addition, we apply practices such as pseudonymization and data minimization to reduce potential risks.
In the case of sensitive data, such as credit card numbers, these will be processed exclusively on secure servers, with SSL protocol.
Obsolete information that is no longer necessary is automatically deleted after five years, unless there are legal reasons for its retention or at the request of the data subject.
4. Data Sharing
Your personal data will never be sold or shared with third parties, except when required by law or with your explicit consent.
5. Data Retention
Your data will only be stored for as long as necessary to fulfill the purposes described. For data related to purchases, this may be retained for longer periods in accordance with legal obligations such as warranty or tax regulations.
6. Cookies and Technological Tools
The IberDetail website uses cookies to improve navigation and personalize the user experience. Cookies are small files that save your preferences in the browser. You can disable them in your browser settings, although this may limit some features.
Additionally, we use pixel tags and similar technologies to analyze interaction with our website and email campaigns, adjusting the content for a more relevant experience.
7. Collection of Technical Data and External Links
Some technical information, such as IP address, device type and browser, may be collected automatically for statistical purposes and to improve the service. This information will not be associated with your personal data without your consent.
The IberDetail website may contain links to other platforms. We are not responsible for the privacy practices of third parties. We recommend that you consult the privacy policies of external websites before sharing information.
8. Commitment to Safety
Based on the best practices and technologies available, IberDetail implements security measures to protect your data against unauthorized access, loss or breaches. This includes robust access control systems, data encryption and protocols to ensure the resilience of our systems.